Your Social Media Monitoring & Pre-Sales are now even more important as you grow your audience, engage with your customers quickly to ensure you convert them to sale and post more content so you stay at the front of your customers minds when they're ready.
Social Media, particularly Facebook Messenger is now a customer service channel that needs to be provided to your clients just like online chat.
Click Zoo now offers Social Media Monitoring and Pre-Sales for Melbourne Businesses customer service on all Social Media platforms including Facebook, Facebook Messenger, Instagram, YouTube and Tik Tok.
It's like having your very own Sales Call Centre!
As a Bonus for Click Zoo's limited number of partners utilising our Social Media Monitoring, we also build and execute a strategy to build your Customer Reviews, which not only helps you convert more business, but you'll also benefit in getting more attention to your website and business profile on Google.
The Click Zoo team have been managing Social Media for Small and Large Businesses since 2011, as the channel has grown, new technologies like YouTube, Instagram and TikTok have taken off. We offer pre-sales based monitoring and service, and most importantly, brand reputation management through your Social Media.
As experts in first touch conversion, we act as the front line for your business when your customers want to make contact through Social Media rather than directly with your business. We warm your customers up so that the next step is engaging with you directly, ready to commit to your business.
Further to ongoing pre-sales management, Click Zoo offers Brand Reputation Management and Review & Referral Curation. Ongoing investment into reviews is KEY to ranking on Google and it's simply the more Reviews you have, the higher you will rank for local sales opportunities.
Click Zoo works with small businesses across Melbourne and Victoria to produce exceptional Social Media customer service that generates new business, incredible customer satisfaction and new followers & reviews of your business.
We work with you on an ongoing basis to improve your visibility, get more eyeballs on your business and convert more opportunity for you so you can work IN your business while we work ON your business with you.
We believe that Social Media Monitoring is:
* The fastest emerging customer engagement tool that leads to higher sales conversion.
* A critical tool to build long lasting relationships.
Let's get together!
With over 20 years experience in digital marketing, building brands including ASX listed companies, and supporting small businesses, one thing is clear. Digital Marketing is 95% of your business building.
If it's not, let's talk ASAP!
